Submitted by sofiya345 on Fri, 08/18/2023 - 02:56
Submitted by sofiya345 on Fri, 08/18/2023 - 02:45
Market Forecast: Digital Adoption Platforms , 2022-2027, Worldwide
Submitted by sofiya345 on Fri, 08/18/2023 - 02:33
Submitted by sofiya345 on Fri, 08/18/2023 - 02:29
Submitted by sofiya345 on Fri, 08/18/2023 - 02:20
Submitted by sofiya345 on Thu, 08/17/2023 - 06:20
Submitted by sofiya345 on Wed, 08/16/2023 - 03:10
Market Forecast: Speech Analytics , 2022-2027, Worldwide
Vendors are working towards categorizing and aggregating all interactions for contact center analytics as it greatly benefits the supervisors and adds value to their offerings. At the same time, they are focusing on developing new technological solutions by incorporating virtual assistance and low-code conversational AI into the speech analytics platform to automate self-service experiences.
Submitted by sofiya345 on Wed, 08/16/2023 - 03:07
Submitted by sofiya345 on Wed, 08/16/2023 - 03:04
Market Forecast: Network Observability , 2022-2027, Worldwide
Network observability vendors are focusing on extending their automation and analytics capabilities through enhancing/leveraging AIOps functionalities. Vendors are working on developing accurate relationship mapping of all the network components needed for business service covering the components from on-prem to cloud to private cloud.